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Islamophobia Response Unit (IRU) Caseworker

Location: Based at London Office with some travel required

Hours: 40 per week

Salary: £18,000 - 22,000

Job Description:


Casework, Victim Support & Police Liaison:

  • To be the primary contact for victims of Islamophobic hate crime.
  • Managing hate crime cases brought to the IRU by corresponding with victims, gathering evidence, and assisting in police reports where appropriate.
  • Liaising with local police forces for updates on investigations.
  • Managing the IRU Helpline, taking calls daily from victims and witnesses.
  • Providing advice, support and referral services for victims.

Data Monitoring and Research:

  • Compiling data on hate crime, including victim profiles, perpetrator profiles, geographic distributions, nature of attacks etc.
  • Preparing statistics and working closely with Policy Team to produce regular reports and research projects.
  • Submitting Freedom of Information Requests (FOI) to local police forces across the UK and compiling national hate crime statistics based on these FOIs.

Awareness Raising:

  • Where necessary, assisting the IRU Co-ordinator in delivering workshops within local communities to raise awareness of hate crime and public safety.
  • Where necessary, assisting the IRU Co-ordinator in developing public advice resources and education materials.
  • Working with MEND’s Media Policy Analyst and Social Media Co-ordinator to share victims’ stories and successful case studies with wider audiences.


To apply (or for more information), please:

  • email ‘’ with the subject as ‘Job Application – IRU Caseworker’.
  • attach your CV and cover letter stating why you are suitable for the role.
  • submit your application in Microsoft Word format and annonymise your cover letter as part of our ongoing efforts to ensure unbiased shortlisting for interview.

Closing date for applications: Sunday 28th October 2018 (midnight)

We regret, only candidates shortlisted for interview will be contacted.

Job Description – IRU Caseworker

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